Is CelcomDigi Fibre Good? An In-Depth Review

Discover if CelcomDigi Fibre is the right internet service for you with our comprehensive review covering performance, reliability, customer support, and pricing.

In today's digital age, a reliable and high-speed internet connection is essential for both work and leisure. 

Among the various options available in Malaysia, CelcomDigi Fibre has emerged as a popular choice. 

But is CelcomDigi Fibre good? This article aims to provide a comprehensive review to help you decide if it's the right fit for your needs.

Overview of CelcomDigi Fibre

CelcomDigi Fibre is a home broadband service offering high-speed internet connectivity across Malaysia. With plans ranging from 100Mbps to 1Gbps, it caters to various user requirements, from casual browsing to heavy streaming and gaming. 

The service includes features like unlimited data usage, free installation, and a WiFi 6 router to ensure optimal connectivity throughout your home.

CelcomDigi Discover

Performance and Reliability

When evaluating an internet service provider, performance and reliability are paramount. Users have reported that while subscribing to a 500Mbps package, the average speeds achieved are between 300-350Mbps. 

This indicates that actual speeds may vary depending on factors like location and network congestion.

Additionally, CelcomDigi has introduced Fibre To The Room (FTTR) technology, becoming the first in Malaysia to offer this feature. FTTR ensures that high-speed fibre connectivity reaches every room in your home, providing a more consistent and reliable internet experience.

Customer Support

Customer support is a critical aspect of any service. CelcomDigi is known for its exceptional customer service, extending to its Fibre Internet plans as well. 

With a dedicated customer support team available 24/7, users can rest assured that any issues or concerns will be promptly addressed. 

Whether you have a question about your bill, need assistance with setup, or are experiencing technical difficulties, CelcomDigi's team is ready to help.

CelcomDigi Discover

Pricing and Packages

CelcomDigi offers a variety of packages to suit different needs. Notably, the 1Gbps plan has seen a price reduction to RM249 per month, making high-speed internet more accessible to a broader audience. 

Existing CelcomDigi postpaid users can enjoy extra rebates of RM240, adding further value to the service.

User Feedback

User experiences with CelcomDigi Fibre vary. Some users have reported satisfactory performance, stating that the service meets their daily internet needs effectively. 

However, others have noted occasional downtimes, particularly during late-night hours, which can be inconvenient. 

It's important to consider that internet performance can be influenced by various factors, including location, infrastructure, and individual usage patterns.

Conclusion

So, is CelcomDigi Fibre good? Based on the available information, CelcomDigi Fibre offers competitive packages with commendable customer service and innovative features like FTTR. 

While some users have reported occasional speed discrepancies and downtimes, the overall feedback suggests that it is a reliable option for home internet connectivity. 

As with any service, it's advisable to assess your specific needs and perhaps opt for a trial period to determine if it aligns with your expectations.