HSBC Malaysia Contact 2024: Everything You Need to Know

Need to contact HSBC Malaysia in 2024? Discover all the essential contact details and services available, including phone numbers, hours, and more.

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If you're looking to get in touch with HSBC Malaysia in 2024, you’ve come to the right place. 

Whether you’re dealing with a banking issue, need customer support, or have questions about your account, finding the right contact information can make all the difference. 

In this article, we’ll provide you with comprehensive details on how to reach HSBC Malaysia, including phone numbers, online chat options, and service hours.

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1. Contact Information Overview

When it comes to contacting HSBC Malaysia, there are several options available to cater to your specific needs. Here’s a quick look at the main contact methods:

Service	Local Call Number	International Call Number	Operation Hours
Personal Banking	1300 88 1388	+603 8321 5400	7:30am - 9:30pm
Amanah Customer Service	1300 80 2626	+603 8321 5200	7:30am - 9:30pm
Premier Customer Service	1300 88 9393	+603 8321 5208	24/7
HSBC Bank Malaysia	1300 88 1388	+603 8321 5400	7:30am - 9:30pm
HSBC Amanah	1300 80 2626	+603 8321 5200	7:30am - 9:30pm
HSBC Fusion	1300 80 1998	+603 8321 8888	Mon-Fri 9:00am - 6:00pm

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2. Online and Mobile Banking Support

For online and mobile banking issues or inquiries, HSBC provides several resources:

• Virtual Assistant (AVA): Available 24/7 via the ‘CHAT’ icon on the HSBC website. Ideal for general non-account related queries.
• Account-Related Matters: Securely chat through online or mobile banking apps from 9:00 am - 9:00 pm, Monday to Friday (except Public Holidays).

If you need to activate the Kill Switch (for blocking transactions due to suspected fraud), you can do it from:

• A Registered Mobile Number: Direct activation option available.
• A Non-Registered Phone Number: Call the appropriate local or international number provided above.

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3. Emergency and Specialized Services

HSBC offers various specialized services, including fraud reporting and emergency assistance:

• Fraud Operations: +603 8800 7420, available 24/7.
• Visa Emergency Assistance:
• Singapore: 800 4481 250
• Australia: 1800 450 346
• UK: 0800 169 5189
• USA: 1866 765 9644
• MasterCard Global Services:
• From Malaysia: 1800 80 4594
• From Overseas: 1636 722 7111

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4. Credit Cards and Financing

For queries related to credit cards or personal financing, here are the contact details:

Service	Local Call Number	International Call Number	Operation Hours
Credit Cards	+603 2059 2006 / +603 8894 7026	-	Mon-Thurs 9:00am - 6:00pm; Fri 9:00am - 5:00pm
Credit Cards (Premier)	+603 2059 3808 / +603 8894 6008	-	Mon-Thurs 9:00am - 6:00pm; Fri 9:00am - 5:00pm
Personal Financing-i	+603 2059 9611 / +603 8894 6426	-	Mon-Thurs 9:00am - 6:00pm; Fri 9:00am - 5:00pm

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5. Collections and Restructuring

For debt collection or restructuring matters:

Department	Local Call Number	International Call Number	Operation Hours
Credit Card Collections	1-300-22-2733	-	Mon-Thurs 9:00am - 6:00pm; Fri 9:00am - 5:00pm
HSBC Collections	1-300-88-1121	-	Mon-Thurs 9:00am - 6:00pm; Fri 9:00am - 5:00pm
HSBC General Restructuring	+603 2690 9099	-	Mon-Thurs 9:00am - 6:00pm; Fri 9:00am - 5:00pm

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Getting in touch with HSBC Malaysia in 2024 is straightforward once you have the right contact details. 

Whether you need help with personal banking, Amanah services, or credit cards, HSBC provides numerous ways to reach out, including local and international phone numbers, online chat, and emergency assistance. 

Keep this information handy to ensure that you can swiftly address any banking needs or issues that arise.

For more detailed contact information and services, you can always visit the HSBC Malaysia ContactPage.