RHB Customer Service Line 24 Hours 2024

Discover how to contact RHB Customer Service 24 hours a day. Learn about their hotline, operating hours, and more in this informative article. 

In today's fast-paced world, banking and financial services have become an integral part of our lives. 

Whether you need assistance with a transaction, have questions about your account, or want to resolve an issue, having access to reliable customer service is crucial. 

In this article, we will explore the world of RHB Customer Service, focusing on their 24-hour availability, hotline, and how to contact them for assistance.

RHB Customer Service 24 Line 24 Hours

RHB Bank understands the importance of being available to their customers round the clock. 

They offer a 24-hour customer service line to ensure that you can reach out for assistance at any time of the day or night. 

This commitment to accessibility is a testament to their dedication to customer satisfaction.

How Do I Contact RHB Customer Service?

Contacting RHB Customer Service is a breeze. You can reach them through various channels, ensuring that you have options that suit your preferences. 

Here are some of the key contact methods:

RHB Customer Service Hotline: If you prefer speaking to a customer service representative directly, you can dial their hotline at 603-9206 8118.

RHB Customer Service Email: For written inquiries, you can send an email to customer.service@rhbgroup.com. This method is convenient for those who prefer documenting their concerns.

In-Person Visit: If you prefer a face-to-face interaction, RHB has branches where you can visit in person to get assistance. Their physical presence allows you to discuss your needs in detail with their staff.

Feedback Form: You can also connect with RHB digitally by filling out their feedback form. This method allows you to provide feedback and ask questions at your convenience.

RHB Customer Service Operating Hours

While RHB offers 24-hour customer service, it's essential to be aware of their operating hours for specific services. Here's a breakdown:

• Monday to Thursday: 8:45 am – 5:45 pm
• Friday: 8:45 am – 4:45 pm

These hours apply to RHB Insurance services, so make sure to plan your inquiries or visits accordingly.

Contacting RHB Insurance

If you have insurance-related queries, RHB Insurance has its own set of contact details:

• Call: Dial 1300-220-007 during their operating hours.
• WhatsApp: Send a message to 012-6031978.
• Email: Reach out to rhbi.general@rhbgroup.com for written inquiries. 
  

Should you encounter any issues or have concerns about their insurance services, you can also contact the Complaint Handling Unit via email at complaints_unit@rhbinsurance.com.my.

Other RHB Services

RHB doesn't stop at banking and insurance; they also offer services like Asset Management and Trustee services. Here's how you can get in touch with them:

• RHB Asset Management: Call them at 603-9205 8000 or email rhbam@rhbgroup.com.
• RHB Trustee: For trustee-related inquiries, call 603-9280 5933 or email rhbtrustees@rhbgroup.com.

Investor Relations

If you're an investor and have questions or concerns related to RHB, you can contact their Investor Relations team at investor.relations@rhbgroup.com.

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FAQs

Q1: Is RHB Customer Service available 24 hours a day?

A1: Yes, RHB Customer Service offers 24-hour availability, ensuring that you can reach out for assistance at any time.

Q2: How can I contact RHB Customer Service? 

A2: You can contact RHB Customer Service through their hotline, email, in-person visits, or by using their feedback form. Their contact details are provided in this article.

Q3: What are the operating hours for RHB Insurance services? 

A3: RHB Insurance services operate from Monday to Thursday (8:45 am – 5:45 pm) and Friday (8:45 am – 4:45 pm).

Q4: How can I contact RHB Asset Management and RHB Trustee services? 

A4: You can contact RHB Asset Management and RHB Trustee services using the provided phone numbers and email addresses listed in this article.

Q5: What should I do if I'm unhappy with RHB's service? 

A5: If you are not satisfied with any aspect of RHB's service, they have dedicated channels for handling complaints and feedback. Contact details for these channels are also mentioned in the article.

RHB understands the value of customer service and aims to provide assistance when you need it the most. 

Whether you have banking, insurance, asset management, or investor relations inquiries, their various contact methods ensure that you can reach out with ease. 

With their commitment to being available 24 hours a day, RHB truly stands as a reliable lifeline for their customers.

For more information and specific contact details, refer to RHB's official website: RHB Contact Us.